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Latest Blog Posts

  • Building Relationships is about the GIVING, not the receiving

    One of my favorite lines from prosperity coach Randy Gage is, “You cannot out give the universe” and but sometimes we don’t try enough. We don’t give enough, either of ourselves, or to one another. Today I delivered a program to the Maryland Heights Chamber of Commerce around a widely missed phenomenon of how to [...]

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  • Writing Learning Objectives

    I recently spoke with a client of mine who is head of professional development of the real estate commission in her state and primary role is to approve or disapprove continuing education courses.   Each year she must stamp an estimated 1000 courses per year for approval or send them back for revisions.  If you [...]

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  • What Realtors, Brokers and Associations Want in 2014

    In the movie Jerry Maguire, Jerry had told his only client at the time, “Help me help you!”, he genuinely wanted to know what he could do to make sure his client was happy to meet his expectations. This week I sent out a message to my community to find out what wanted in 2014. [...]

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  • Adoption Rate Competition

    Companies, organizations, and associations are not just competing for revenue, but whether or not or how much one of their customers take action on the value provided. The metric behind this is called “Adoption Rate of Services.”  In other words if the organization has 500 amount of customers and offered service X, then a 10% [...]

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  • Tactics Don’t Belong in Strategic Conversations

    There are two types of people. #1 Strategic thinkers #2 Tactical implementers See the chart to see the differences in how they think, what they say, and how they measure progress. To have a successful organization you need the best of both. Unfortunately tactical implementers can throw off strategic conversations by interjecting existing processes, technology [...]

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  • Who Pays for Advocacy

    In a world where the good prevent the bad and poorly constructed decisions are made by others around our influence, the question that is on the top of most in association and organizational management is… “Who pays for advocacy?” Let’s pretend there were no philanthropic organizations aimed at serving special causes. There would be less [...]

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