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Too Many Players on the Field: Why Your Brain is Fried
Memory experts would suggest that you can only remember seven items. Seven digits in a phone number would be something reasonable you could remember however a number is a fairly easily simple object to recall. Seven sentences or seven paragraphs is another story. When someone says they are a good multi-tasker or can juggle many [...]
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Why Training Doesn’t Solve Performance Problems
Training always comes first to mind as a solution to fix a problem. What executives don’t realize is that training employees on “how to do something” is the last thing to do especially if there are more important problems to address first. Furthermore, questions must be answered to determine if training is the best solution [...]
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What Executives Can’t See For Themselves
Last weekend Allison and I dined at The Egg & I for a breakfast. The restaurant was jammed pack, employees were rushing to flip tables, and customers were patiently waiting for their name to be called to be seated. Our table was close to the kitchen so we were able to witness servers entering exiting [...]
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Unanswered Questions by Association Operations
If you don’t know what questions to ask then there is no way you can answer them when someone asks. When I switched from using a Window Operating System to an Apple Macbook pro I was completely clueless about what to ask the Apple store employee. But once I started asking questions on how it [...]
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Out of the Box RPAC Fundraising Ideas You’ve Never Tried
Time to push the envelope. The donation envelope that is. RPAC is the life of the real estate industry because it raises money to support political initiatives to protect private property rights for homeowners. I’ve seen auctions, talent shows, and fundraising events all that have brought in a substantial amount of money to support the [...]
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Prescriptive vs. Diagnostic Sales Presentations
Are you converting sales appointments or are you turning them away? When you bring out a laptop and say, “Let me show you my PowerPoint presentations”, do your customers think to themselves, “Here we go again!” You can alleviate customer’s pain, demonstrate your service/solution in a unique way, and add value to your offering by [...]
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