Category: problem solving

Disruptive Change

One decision can cause your entire life to change. Sometimes they are under your control. For others, they are not. In July 2013, I asked Allison to marry me.  She said yes. In July 2014, we had our wedding.  She still said yes. In March 2015, we will have our first child.  Name and gender TBD. My entire life.. MORE

Remove the Irritants

In a recent speech by Nido Qubein, he mentioned one of the best things you can do as a leader is to remove the irritants in your organization. This simple but profound statement not only made me think of some of the irritants in my business but also for the organizations I assist. Here are some categories and.. MORE

Next Gen Presentation Skill Sets

There is a difference between storytelling and problem solving. Storytellers use a rehearsed message sometimes equipped with a slide deck in order to influence, persuade, or promote good will with participants. Problem solvers prepare with visuals, quotes, and parables that can be inserted into a presentation at.. MORE

Adoption Rate Competition

Companies, organizations, and associations are not just competing for revenue, but whether or not or how much one of their customers take action on the value provided. The metric behind this is called "Adoption Rate of Services."  In other words if the organization has 500 amount of customers and offered service.. MORE

Sponsorship Return on Investment

Is it possible to show sponsorship ROI? Companies might be quick to write the check to sponsor your next event however most are horrible at maximizing their investment and then blame the organization for not doing their part.  But really... Whose fault is it if sponsors don't get the return they expect? In my.. MORE

Grey Areas for Agent Services

There are at least 50 shades of grey when it comes to whether an association or the broker be the source of offering services to real estate professionals.  The lines are blurred as to whom should be responsible for offering the service, whether it crosses over into competition amongst each other, or each should have.. MORE

Posted By dougdevitre | On problem solving

When Do You Run Away from a Business Relationship?

I am the most loyal customer a company could ever ask for. At the end of this year I will have been on 500 flights on American Airlines in the last 5 years, stayed 400 nights at Starwood hotels in the last 8 years and been a customer of US Bank for 35 years. When I find a company that treats me right I stay with.. MORE

A Solution Looking for a Problem

Have you ever walked through an expo hall and asked yourself when am I going to find time to implement all of this? The problem is that us as customers discover a solution and then create problems it might solve rather than trying to solve existing problems using what we already have. Even if you tried to implement.. MORE