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In having a conversation with John Mangas, broker partner in RE/MAX Preferred we talked about some of the challenges he is facing that include…

Customer ServiceAdapting to market shifting market conditions

Dealing with inventory fluctuations.

Handling perceptions of the consumer to reflect the reality of the market.

In January 2013, RE/MAX Preferred was recognized by REAL Trends as one of only 17 firms nationwide to grow in the three key areas of brokerage performance—levels of sales professionals, closed housing sales and personal productivity between 2002 -2011.

Watch this Skyped in conversation with John as we discuss how to shorten the customer service response time from the broker and agent perspective.

 

 

 

 

 

dougdevitre

Organizations bring in Doug Devitre when they want to dramatically improve marketing, productivity, and sales performance with the latest technology. He is changing the way consultants consult, coaches coach, and trainers train professionals with his creative approach to using technology focused on business outcomes. The University of Missouri-Columbia Business School Entrepreneur of the Year, National Association of Realtors Business Specialties Hall of Fame Educator, and Certified Speaking Professional of the National Speakers Association brings a power-packed, innovative punch to managing organizational change outlined in his latest book Screen to Screen Selling™ : How to Increase Sales, Productivity, and the Customer Experience With the Latest Technology. Now Doug is focused on creating thought leadership on how businesses can use the Amazon Alexa platform to reduce operational costs and improve workplace productivity.

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