In having a conversation with John Mangas, broker partner in RE/MAX Preferred we talked about some of the challenges he is facing that include…

Customer ServiceAdapting to market shifting market conditions

Dealing with inventory fluctuations.

Handling perceptions of the consumer to reflect the reality of the market.

In January 2013, RE/MAX Preferred was recognized by REAL Trends as one of only 17 firms nationwide to grow in the three key areas of brokerage performance—levels of sales professionals, closed housing sales and personal productivity between 2002 -2011.

Watch this Skyped in conversation with John as we discuss how to shorten the customer service response time from the broker and agent perspective.







Organizations bring in Doug Devitre from St. Louis, Missouri USA when they want to dramatically increase operational performance, create breakthrough value propositions, and serve customers beyond geographical constraints on a minimal budget. For more than a decade he has been setting trends with how organizations engage customers with social media, video marketing, and custom-built software applications. Doug’s book Screen to Screen Selling published by McGraw Hill pioneered the way sales professionals sold homes without being physically present before the COVID-19 pandemic. He is one of a select few who have earned the Certified Speaking Professional Designation from the National Speakers Association and has experience as a REALTOR.

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