Bud Alber

009 Social Cobrowsing with Bud Albers

Past CTO of Disney, Getty Images and now CEO of Recursive Labs, St. Louis native Bud Albers is changing the way customers interact with companies in order to improve the experience.  New products like RealTime and Replay are letting the customer drive and allowing their friends to join the ride.

More about Recursive labs here…

Bud Albers Social Cobrowsing

Takeaways include:

  • Breakthrough innvotation on sharing confidential information with social collaboration.
  • How one line of Javascript can provide a 360 look at online behavior on a company’s website.
  • How links become clickable from inside the video timeline of a conversation.